He Helped Train ChatGPT. It Traumatized Him.

For less than $1 per hour, workers in Nairobi, Kenya trained OpenAI’s GPT models. They walked away shaken.

Richard Mathenge felt he’d landed the perfect role when he started training OpenAI’s GPT model in 2021. After years of working in customer service in Nairobi, Kenya, he was finally involved in something meaningful, with a future. Yet while promising, the position left him scarred. For nine hours per day, five days a week, Mathenge led a team that taught…