Salesforce CEO Marc Benioff Has Thoughts on AI Agents, Automation, And The Future of Your Job

Big Technology's Q&A with Marc Benioff, who shares a different take on AI agents than most you've heard so far.

There’s a narrative that AI agents will be personal bots that take action on our behalf, but Salesforce CEO Marc Benioff has a different idea.

Instead of our own assistants, Benioff thinks all companies will build their own AI agents that will act on our behalf when we check in with customer service or need regular attention. And he's angling Salesforce…