Why Google Missed ChatGPT

The tech giant believes the future of search is conversational. How did it let OpenAI’s ChatGPT take the lead?

Google’s had an awkward week. After years of preaching that conversational search was its future, it’s stood by as the world discovered ChatGPT. 

The powerful chatbot from OpenAI takes queries — some meant for the search bar — and answers with astonishing conversational replies. It’s shared recipes, reviewed code, and argued politics so adeptly that scre…